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Community Social Services Technician

Date Posted: 1/30/24
Department: DSS
Salary Grade: 63
Compensation: $35,100
Hours: Full-time
Deadline: Open until Filled

Position Objectives

Employee will work with the multi-problem hard-core clients in providing more complex supportive services. Work involves developing job and housing placements; instructing clients in household management, personal and health care and community living skills; and transporting clients to assure they receive medical, social, educational services. Employee may spend full time conducting group instruction sessions on a variety of the home management and personal care skills; follow-up on clients in schools for status of progress.


The clients assigned have multiple problems characterized by complications of mental illness, drug/alcohol abuse, intellectual disability, child abuse, etc. that affect techniques in the service progress. At this level, at least half of the time is spent in developing job and housing resources in addition to providing individual training in the various aspects of household management and personal/health care. Cases are assigned on an on-going basis. Work requires frequent handling of emergency cases, such as evictions. Another role which is recognized at this level is full-time involvement in-group training in a variety of content areas. Employees may be involved in a combination of these roles, but the predominant amount of time is spent in the more complex areas of developing job and housing resources or group training.

Duties & Responsibilities

Considerable knowledge of and skill in enlisting available community supportive resources for individuals served; considerable knowledge of social, economic, and environmental conditions of clients to be served; considerable knowledge of various types of housing and potential employers for skilled and non-skilled areas; skill in basic reading, writing, and simple mathematics; skill in appraising needs and exercising good judgment in decision-making; skill in establishing rapport with clients and variety of service delivery disciplines and community business personnel; ability to verbally communicate findings. Knowledge of instructional techniques effective in-groups; skill in facilitating group discussions.

Employees are expected to identify additional services, within guides, proceed to implement for cases carrying and keep social worker informed. There is greater independence in determining and implementing services with various businesses and resources that influence public awareness and opinion of social services.


Clients have a variety of handicapping conditions that creates limitations in understanding, and they are hard-core clients with stereotyped fears of accepting services. Creativity and ingenuity are required in resource development and home management instruction.

Employees work with these clients who often live in extremely poor neighborhoods where conveniences are not always present.

Desirable Training and Experience

Demonstrate possession of knowledges, skills, and abilities gained through two years of experience in performing similar instructional and community placement tasks; or graduation from a two-year associate degree program designed to prepare support personnel for human services agencies which includes a six-month practice/internship in a similar setting (one year of the above experience may be substituted for the practice).


Benefited after 30 days

Medical, dental, and life insurance
Sick, vacation, and holiday pay
Membership in the Local Government Retirement System

Supplemental retirement 401k/457

How to Apply



APPLICANTS WILL BE GIVEN CREDIT ONLY FOR INFORMATION PROVIDED IN RESPONSE TO THIS ANNOUNCEMENT. No additional information will be solicited by the McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience.


McDowell County is an equal opportunity employer.  It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions. 


McDowell County participates in E-Verify.


Applications are available:


  • on our website:

     under “Job Opportunities”

  • McDowell County Administration Building(s):

              60 East Court St Marion, NC 28752 ​

              25 W Fort Street Marion, NC 28752


Applications can be submitted:

              60 East Court Street Marion, NC 28752

              25 W Fort Street Marion, NC 28752

  • or by Mail to:

               McDowell County Human Resources

               60 East Court Street Marion, NC 28752

  • or by email to: 


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