Position Objectives
The Processing Assistant IV supports the Adult Services Division by performing a wide
range of administrative, technical, and clerical tasks. This role involves providing
administrative and clerical support to the adult services department, which includes
duties such as record keeping, data entry, CAP billing, and public contact. The assistant
may also help with processing documentation, compiling reports, and managing files
related to Adult Services programs. The ideal candidate will be highly organized, detail-
oriented, and capable of working independently in a fast-paced environment.
Duties & Responsibilities
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​​Record Keeping and Data Entry: Maintaining accurate records and entering data into computer systems.
Assign case numbers and SIS numbers to new clients from intake reports.
Assign case numbers for new assistance requests.
Enter and maintain all required state forms in the system.
Public Contact: Answering phones, providing information to clients, and assisting visitors.
Document Processing: Processing paperwork, preparing correspondence, and managing files.
Report Generation: Compiling and preparing reports for agency management.
Support Staff: Assisting social workers and other staff members.
Office Management: Managing the office, ensuring it is well-organized and efficient.
Special Projects: Assisting with special projects as needed.
Confidentiality: Maintaining the confidentiality of client information.
Billing: Complete monthly billing for the CAP program and maintain required CAP monthly paperwork
Perform additional administrative or clerical duties as assigned.
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Minimum Requirements
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High School Diploma
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Desirable Training and Experience
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NC Notary Public certification is preferred or willingness to obtain.
Experience working with sensitive and confidential information.
Familiarity with state systems and documentation procedures.
Strong organizational and time management skills.
Attention to detail and accuracy in data entry and record keeping.
Proficiency in Microsoft Office Suite and data management systems.
Ability to communicate effectively, both verbally and in writing.
Commitment to maintaining confidentiality and professionalism in all duties.
Benefits
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Benefited after 30 days
Medical, dental, and life insurance
Sick, vacation, and holiday pay
Membership in the Local Government Retirement System
Supplemental retirement 401k/457
How to Apply
PRE-EMPLOYMENT DRUG SCREENING AND BACKGROUND CHECK IS REQUIRED
APPLICANTS WILL BE GIVEN CREDIT ONLY FOR INFORMATION PROVIDED IN RESPONSE TO THIS ANNOUNCEMENT. No additional information will be solicited by the McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience.
McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions.
McDowell County participates in E-Verify.
Applications are available:
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on our website:
www.mcdowellhrportal.org- under “Job Opportunities”
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McDowell County Administration Building(s):
60 East Court St Marion, NC 28752 ​
25 W Fort Street Marion, NC 28752
Applications can be submitted:
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Online at www.mcdowellhrportal.org
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in person at the County Administration building:
60 East Court Street Marion, NC 28752
25 W Fort Street Marion, NC 28752
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or by Mail to:
McDowell County Human Resources
60 East Court Street Marion, NC 28752
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or by email to: