911 Telecommunicator I

Date Posted: 9/15/23

Department: 911

Salary Grade: 64

Compensation: $36,855

Hours: Full-Time

Deadline: Open until Filled

Objectives

Position will be required to receive; prioritize and dispatch emergency and non-emergency calls to appropriate agencies and to provide emergency dispatch care by telephone. Applicant must be able to obtain and disseminate accurate information in an efficient and professional manner to all agencies. Must provide assistance to the public by providing a variety of information and direction; perform a variety of Dispatch support duties and endorse a team environment. Applicant should be familiar with FCC rules and regulations; possess excellent geographic knowledge of McDowell County. Applicant should have experience and professional use of telephone and computerized two-way radio equipment. Continuously analyze available information and monitor your channel along with assisting all other communicators in the center.

​Minimum Requirements

Familiarity with FCC rules and regulations

Geographic knowledge of McDowell County

Experience in professional telephone use and customer service

Experience in computerized two way radio equipment

Experience in a communication center

Pre-Employment drug screening and background check

NC Driver’s License

Desirable Training and Experience

High School Diploma or GED

NCOEMS EMD EFD/EPD NC Certification and/or National

NC Division of Criminal Information Certification

CPR Certification

Law Enforcement / DCI Experience

EMT-Basic or Medical Responder

Haz-Mat Awareness

Incident Command System 100 200 700 800

Benefits

Benefited after 90 days

Medical, dental, and life insurance Sick, vacation, and holiday pay Membership in the Local Government Retirement System

Supplemental retirement 401k/457